A new electronic system “Penny” is being trialled at Fisherman’s Bend Campground to address the issue of guests staying and not paying, which was the top concern in a camper’s satisfaction survey completed earlier this year.
The system will monitor vehicles entering and exiting the site and alert the camping supervisor if an unregistered vehicle overstays without paying. This trial aims to ensure that all visitors adhere to the payment system and contribute to maintaining the site.
Parks and Reserves Manager Alison Banks thanked everyone who had taken part in the survey, which had highlighted the need to address the issue.
“If there are people camping without paying, it forces the costs up for those who are purchasing tickets,” she said.
“We are a lot more affordable compared to other campsites, making sure everyone is paying their fair share will keep it that way.”
If the trial proves successful, there are plans to expand the camera monitoring and booking system to other major camping sites next year. Penny is free to use, and users will be able to purchase both season and casual camping passes through their account.
Campers at Fisherman’s Bend are encouraged to support the trial by signing up for Penny, even if they have already purchased their season ticket. There is no cost to sign up to Penny.
To prepare, campers should download the Penny App on their phone, tablet, or computer by searching for it on Google Play, the Apple Store or go to www.go-penny.com. Free key cards are available for pickup at the Council Office, the Camp Office, or Kurow Garage.
The community’s support in trialling this new system is greatly appreciated.
